Technology
Through innovative tools and platforms, as well as training and support, the departments of Information Technology and Academic Technology empower students and educators to engage, collaborate, and excel in an ever-evolving educational landscape.
Academic Technology (AT)
Academic Technology helps train and support students with the tools related to their studies, including Brightspace, our Learning Management System; Zoom, our online meeting platform; and Panopto, our video creation and sharing tool.
Information Technology (IT) & the Helpdesk
Information Technology provides and supports a variety of technological services that foster learner-centered education. We have staff on each Antioch campus and online who work with faculty, staff, and students. In addition, we offer 24/7 support through our Helpdesk.
Technology Resources
AUDirect
AUDirect is the portal where you can access a wide variety of Antioch services. It is also where you set up your initial password to access Antioch software.
For assistance activating your AUeID, please visit our account activation instructions.
Zoom
Zoom is our online meeting platform and can be used for class meetings, office hours, social meetings, and more. Zoom meetings can also be recorded and shared, and you can use Zoom to record yourself as well. All students and employees are given a Licensed account.
Please activate your Zoom account within 30 days of receiving the email in your Antioch Gmail account. If you have trouble with account setup, contact the Helpdesk at 866-662-0056.
AU Connect
Some programs use AUConnect instead of, or in addition to, Brightspace as a Learning Management System (LMS) for coursework and communication. Please contact your program support staff for assistance with AUConnect.
Panopto
Panopto allows students, faculty, and staff to view, create, upload, edit, and share videos and recordings they have created.
These might include class meeting recordings, video lectures created by your instructors, and recordings of events hosted at Antioch.
In addition, some faculty have students record presentations as course assignments in Panopto and share them with the instructor and/or classmates.
Academic Technology Support for Students
For tips and tutorials on Zoom, Brightspace, Panopto, and more, please visit the Academic Technology Website.
On-Campus Wifi
Wifi is available on campus to all Antioch students and guests. Details for access are available by accessing the campus Wi-fi guide.
Zoom, Brightspace or Panopto Questions?
If you have any questions about how to use Zoom, Brightspace or Panopto, please email us at [email protected]. We will be happy to help Monday-Friday 8am-8pm ET.
After hours, please submit a Helpdesk ticket for the quickest response or call 866-662-0056 24×7.
For questions about your course content, dues dates, syllabus, or course availability, please contact your instructor or program staff.
MyAntioch
myAntioch (occasionally referred to as Self-Service) is Antioch’s web-based interface for its Student Information System (SIS). It is used for registration, accessing academic records, personal information management including name changes, course enrollment management, accessing Financial Aid information, a variety of student-related forms, and more.
Some myAntioch ”how-tos” can be found on the AU Registrar’s Office site.
Brightspace (LMS)
Brightspace is our new learning management system (as of Jan 2025) for most of our programs. In Brightspace, you’ll find your support materials for your face-to-face and hybrid classes, as well as coursework for fully online classes.
You will often find your syllabus and instructor information in Brightspace, in addition to online discussions and a place to submit your course assignments and receive feedback.
You can access Brightspace by logging in to AUDirect, opening the Services pane on the left, and clicking the orange B icon at the bottom.
Sakai is our former learning management system which is now only available to look back at courses taken in 20204 and earlier and to visit department resource sites.
Computing Requirements
Information Technology (IT) provides minimum computing requirements that can help you assess if your computer and internet will be adequate for completing your coursework.
Microsoft 365
Microsoft 365 (previously Office 365) is a subscription-based suite of cloud-based productivity tools and services developed by Microsoft.
It includes popular applications such as Microsoft Word, Excel, PowerPoint, Outlook, OneNote and more. It is made available for free to all students so long as they are enrolled at the institution.
Google Apps for Education
All students have access to Google Workspace, a suite of cloud-based productivity and collaboration tools developed by Google.
It includes a range of applications designed to help organizations streamline their work processes, communicate effectively, and enhance productivity.
The core components of Google Workplace typically include Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, and Google Calendar.
Additionally, Google Workspace provides several other services and features, such as Google Forms for creating surveys and quizzes, Google Sites for building websites, Google Chat for team messaging, and Google Keep for note-taking and task management.
Watermark
Watermark is the online course evaluation system used by Antioch to gather feedback from students about their learning experiences. It ensures student anonymity to encourage honest and unbiased feedback. Students receive email notifications near the end of each term to complete course evaluations and can complete evaluations directly in Brightspace, making it fast and easy to give feedback on courses and instructors.
IT HelpDesk
The IT Helpdesk is your center for your Antioch-related IT needs. You can call or email us at [email protected] or submit a ticket using the button below.
1-866-662-0056 Available 24 hours a day, 7 days a week
1-937-769-1226 International Callers (call charges may apply)